An interview with Domenic Tozzo, Mortgage Specialist for RBC

Last week I met with Domenic Tozzo, Mortgage Specialist for RBC. I asked him a few questions; questions that I thought would be important to most homeowners with a mortgage. Let’s see what Domenic had to say.

Lisa: How long have you been in business?

Domenic: I have been a mortgage specialist for 3 years. While there’s nothing wrong with working with someone who’s new to the business, working with someone who has experience will give you peace of mind that you are receiving premium advice to assist in making your decision.

Lisa: Why RBC? 

Domenic: RBC doesn’t just arrange your mortgage; we actually draft and implement a plan that will help you achieve all of your financial goals in life. When speaking to me about your mortgage, I will factor in what is important to you, whether it’s paying for children’s education, starting a business or maybe you really love to travel. At RBC you don’t just get a mortgage specialist you have a whole financial team working for you.

Lisa: On what do you base your mortgage proposal to clients? 

Domenic: As a mortgage specialist, it is my responsibility to deliver superior financial advice to my clients. My advice is always tailored to the client’s needs and circumstances. I treat all my clients like family; I ensure that I explore all the different options available to them so that together we make the right decision,

Lisa: What fees and/or costs are associated with the interest rates you quote?

Domenic: Sometimes mortgage brokers will quote really low rates just to get you in the door. Once they’ve got you there, they tack on all kinds of extra and sometimes hidden fees. As a mortgage specialist, I can assure my clients that RBC has no extra or hidden fees.

Lisa: What is your area of specialty?

Domenic: RBC is a full-service bank and provides many types of loans. I specialize in residential mortgages. If you are interested in commercial property, I have branch partners that I work hand-in-hand with. They can assist you with any commercial purchase you might be contemplating.

Lisa: Can you provide your clients with references?

Domenic: At RBC our client’s confidentiality is paramount. Therefore, I would only be able to provide you the names of Realtors with whom I have worked with in the past.

Lisa: Throughout the entire process, how often are you in contact your clients?

Domenic: Although this might seem like an unimportant question, it could be the difference between a painful experience and a smooth transaction. As most real estate transactions hinge on the financing condition being met in a certain time period, I am in contact with my clients on a daily basis. After financing has been dealt with and my clients are waiting for the closing date, I am in contact weekly to ensure any changes they may have are dealt with promptly.

Lisa: Thanks for taking the time to speak with me today, Domenic.

Domenic: Not a problem, Lisa. Take care.

 

Domenic’s message

Your home will likely be the single largest purchase you make and mortgage payments will be a part of your life for the next 25 to 30 years. Decisions you make now could affect you for years to come, which is why it is crucial that you know what to look for in a mortgage. The research you do now will lead you to a handful of potential candidates. Once you’ve narrowed the list down, don’t be afraid to ask questions. The more you get to know your mortgage provider beforehand, the better.

When it comes to your mortgage, it is important to make sure you get the home you really want, with flexible financing solutions that are right for you.

This is where I come in. I’m here to help you get the mortgage you need to suit your lifestyle and to make your home ownership goals happen.

Supported by the considerable resources and expertise of RBC Royal Bank, I will provide you with expert advice and service for your home financing needs. I can help you understand the economic environment and ensure your financing suits your current situation, as well as your future plans. You’ll enjoy the confidence of knowing you are working with a professional who has only your best interests in mind.

Your new home doesn’t come with mortgage advice. I do.

- Domenic Tozzo 

 

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